• Product & Price
    • Heidelberg Wallbox Home Eco
    • Heidelberg Wallbox Home Eco Europe
    • Heidelberg Wallbox Energy Control
    • Heidelberg Wallbox Stainless steel column
  • How it works
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Heidelberg Wallbox Home Eco
Heidelberg Wallbox Home Eco
  • Product & Price
    • Heidelberg Wallbox Home Eco
    • Heidelberg Wallbox Home Eco Europe
    • Heidelberg Wallbox Energy Control
    • Heidelberg Wallbox Stainless steel column
  • How it works
  • FAQ & Download
  • News
  • Contact
  • English
  • German

FAQs

Heidelberg Wallbox Home Eco > FAQs
  • Can the Heidelberg Wallbox Energy Control be controlled with a Loxon mini server?

    18. May 2020 - by Lena Geiger

    Yes, the Heidelberg Wallbox Energy Control has an RS485 bus on which the ModBus-RTU protocol is used. This means that…

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    Lena Geiger
  • How do I receive a return label?

    11. December 2019 - by Michael Weber

    Please contact the returns service through your Amazon user account.

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    Michael Weber
  • How can I return the HEIDELBERG Wallbox Home Eco?

    11. December 2019 - by Michael Weber

    Please contact the returns service through your Amazon user account.

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    Michael Weber
  • When unpacking I noticed that the charging station was damaged during transport. What should I do?

    11. December 2019 - by Michael Weber

    Please contact the returns service through your Amazon user account.

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    Michael Weber
  • How long do I have warranty for the HEIDELBERG Wallbox Home Eco?

    11. December 2019 - by Michael Weber

    In Germany the legal warranty is 24 months.

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    Michael Weber
  • How do I receive my invoice?

    11. December 2019 - by Michael Weber

    You will receive the invoice by e-mail to the e-mail address deposited with Amazon.

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    Michael Weber
  • What payment options do I have when purchasing a HEIDELBERG Wallbox Home Eco?

    11. December 2019 - by Michael Weber

    The usual Amazon payment options are available.

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    Michael Weber
  • Where can I see when my HEIDELBERG Wallbox Home Eco will be delivered?

    11. December 2019 - by Michael Weber

    The order and shipping status can be viewed and tracked directly in your Amazon user account.

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    Michael Weber
  • Can I track the order status?

    11. December 2019 - by Michael Weber

    You can view and track the order status directly in your Amazon user account.

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    Michael Weber
  • How is HEIDELBERG Wallbox Home Eco packaged?

    11. December 2019 - by Michael Weber

    The HEIDELBERG Wallbox Home Eco is shipped in a disposable cardboard box.

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    Michael Weber

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